Getting to know you
All of our projects begin with research. We gather information about your company, brand, product or service, competitors, and industry. We’ll ask you to share details about your project, including an overview of your audience, your objectives, and the messages you want to convey. Armed with this information, we’ll create a Statement of Work, describing the details of your project and exactly what services we’ll provide. We’ll also include estimated costs, payment terms, and timelines for completion. With your approval, we’ll begin the work and deliver each phase of your project according to our agreed-upon deadlines.
Ready to begin?
Frequently Asked Questions
How do we start a project?
We’ll ask you to provide as much information as possible about your project, including an overview of your audience, your objectives, and the messages you want to convey to create a Project Brief. Based on the brief, we’ll develop a Statement of Work (SOW), describing all of the details about your project, the services we’ll provide, estimated costs, and timelines.
Can you work in my office?
We work with clients around the corner and around the world. But, we’re based in Austin, Texas, and most of our work is virtual. We’ll arrange on-site meetings as needed and minimize other costs by managing your project remotely. We’re never more than a phone call, email, text message, or Zoom meeting away.
How do you bill for projects?
We bill most work on a project basis, although from time to time, we may work on retainer. You’ll receive an invoice by email from Clear Aim LLC, and we accept all major credit cards.
Do you require a deposit?
Yes. We require a deposit before work begins on any of your project deliverables. The deposit holds space in our calendar and gives you priority over other clients that may wish to hire us during the same time.
What happens if I cancel my project?
We understand that things change. If, for any reason, your project is cancelled after it begins, we simply send you an invoice for any time and effort expended and any expenses incurred up to that point. Payment is due on receipt of the invoice.
Someone else can do it cheaper. Will you match their price?
No. We’re fortunate to have loyal clients who value our work and continue to hire us, so we won’t turn down their projects to work for less than the value we provide. There will always be someone who will do it “cheaper,” but our rates are competitive and based on our knowledge and experience. That said, if your organization is contributing to the community or social impact causes we support, we may consiider donating a portion of our time through Aim for Impact.
Who owns the assets you produce?
Unless we agree otherwise, we reserve the right to maintain and/or display a sample copy in our portfolio. Once you’ve paid for your project in full, you retain all other rights to the content we provide. If we license stock photography, images, or other assets as part of your project, we will provide all necessary documentation along with your final deliverables.
If I already have some content written, can you review and edit them for me?
Yes. Whether your content needs to be created from scratch or copyedited, we can help.
Do you offer graphic design or website development?
We partner with a variety of independent professionals, including graphic designers, website developers, audio and video editors, and other specialists to deliver the projects you need.
I have a project in mind—can you help me plan and put it together?
With experience planning and implementing projects of all types, we can help you turn your idea into a realistic plan and see it through to completion.
I have another question you didn’t answer here.
We’re happy to answer any additional questions or discuss your project with you.